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Blog
Virtual Fusion 2023: The intelligent connection across Quality and Regulatory
Nov 06, 2023

At the IQVIA Virtual Fusion 2023 customer conference this past June, presenters explored the transformational uses of artificial intelligence (AI) powered technologies and IQVIA’s Connected Intelligence (CI) platform within the life science industry. They shared insights on how these tools can empower quality and regulatory professionals to create positive, beneficial shifts to meet their organization’s ever-changing needs.

Fusion 2023 featured nine in-depth sessions over two days, providing a space for education and collaboration between experts and attendees. Each session was designed to provoke critical thinking and provide fresh, new ideas for solving today’s challenges. Although the event was held virtually, participants had the opportunity to tune in to these informative sessions from the convenience of their home or office while still making valuable connections with both peers and presenters.

The event presentations highlighted the opportunities and the power of CI through the IQVIA Safety, Regulatory and Quality (SRQ) platform. Alongside product demos and breakout sessions focused on quality and regulatory operations, the IQVIA team discussed the transformational power of AI in quality and regulatory operations.

Transformation of next-gen QMS with AI

The industry is being forced to reassess how to best use technology to support end-to-end (E2E) workflows within quality management systems (QMS). There are three drivers behind this.

  1. Regulation
    • Global regulations vary and continue to diverge, increasing complexity for industry professionals with factors such as design requirements, market access activities and post market safety. Solutions need to be able to navigate this.
  2. Healthcare
    • As technology continues to advance and we see combinations of diverse types of products in E2E healthcare solutions, industry professionals need support in navigating the complexity within the process of bringing those solutions to market toward the ultimate goal of better patient care.
  3. Financial performance
    • This may be in the form of driving shareholder value or increasing profitability, but bringing solutions that help optimize day-to-day activities is a key part of improved financial performance.

With IQVIA’s AI-integrated CI, quality teams can leverage intelligent insights to drive quality management operations. The platform enables increased transparency and collaboration across functions, optimized speed and accuracy within quality compliance activities and improved resource utilization.

CI & AI in E2E workflows to drive transactional and transformational activities

Connected regulatory intelligence is broken down into three key pillars:

  1. Requirements
    • Written legislation and texts in standards and regulations.
  2. Insights
    • Capturing regulation as it is written and applying it to a range of products.
  3. Precedence
    • Understanding the history of previous activities so that a database of knowledge within the company can be leveraged to understand how to improve operational execution.

The database of regulatory intelligence within a company may be comprised of several billion data points that need to be maintained. This is where AI comes in. This technology can have a key role in mining, coding, maintaining and driving insights in E2E workflows not able to be seen with a human eye. It can provide points, support, help and insights to push processes from transactional to transformational. AI can also harmonize internal processes as much as possible, and when combined with E2E CI workflows, it can truly drive transformation in patient care.

The human or augmented worker still holds the decision-making authority, but with the information that is gleaned faster, quicker and cleaner from AI systems, the strategic insights and operational activity of SRQ professionals could be improved.

IQVIA brings together data, technology and analytics into the Connected Intelligence platform to create extraordinary results to drive healthcare transformation.

For more information on Fusion, visit the Fusion Event page. and for more information around IQVIA’s Connected Intelligence platform, visit the Connected Intelligence page. For additional questions, or to inquire about future Fusion events, please contact fusionevent@iqvia.com.

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